Baggage Delivery | Check-in Process | Customs and Immigration | Security and Traveler Tips | Mail it Home Program | Map
Baggage carts are available free of charge in the terminal building and parking lot for your convenience.
There are three baggage conveyors in the arrivals area of the terminal building with one dedicated baggage conveyor for international arrivals located in the customs and immigration facility. Oversize baggage drops are available.
For assistance with lost baggage, see your airline agent in the terminal facility.
The terminal facility is conveniently set-up for the traveler check-in process. The airline check-in counters are located on the north end of the terminal facility.
After check-in at the airline counter, the next step will be to head through the security screening process which is situated in the center of the terminal. Prior to entering the security screening process please check the list of prohibited items not permitted in carry-on baggage onboard aircraft.
If you are carrying prohibited items:
Upon clearance past the security screening follow the airport signage to the proper departure gate. The upper and lower level departure area holdrooms are brightly lit with large viewing windows with abundant natural lighting. The upper departures area provides an excellent view of both the runways and the lower terminal.
Electronic tickets or e-tickets allow passengers to use self-service kiosks provided at many airports for check-in. Express check in centers allow e-ticket passengers to check-in and obtain a boarding pass. For information on which airlines and airports offer express check-in kiosks, contact your airline directly or check their website.
For information on check-in time allowances and airline procedures please contact the airlines directly.
Customs and Immigration services are available at the Saskatoon John G Diefenbaker International Airport for all non-domestic arriving flights. The Customs and Immigration facility is staffed by the Canada Border Services Agency (CBSA). The Saskatoon Customs and Immigration facility in the terminal building can process up to 200 passengers (300 with staged off-loading) per arriving flight. There is a dedicated baggage conveyor for international arrivals. The Customs and Immigration facility provides service to all incoming Transborder and International flights as well as winter charter programs. Service is available from 0800 to 2400. Outside of regular hours, service may be arranged from 2400 to 0800 with prior notice by contacting CBSA—overtime charges may apply.
Transport Canada provides traveler information to Canadians about what a traveler can expect when going through airport security, helpful tips to avoid unnecessary delays, and how each traveler can contribute to the safety of all air travelers.
In short:
Transport Canada provides additional air safety and sustainability tips for travelers and security tips.
For travelers with a U.S. destination, the U.S. Transportation Security Administration also provides traveler tips and security measures.
For more information about security at Canada's airports and in the air, visit CATSA, the Canadian Air Transport Security Authority and Fly Smart, Fly Secure campaign.
If a prohibited item is found at Pre-Board Screening, passengers may request the use of the "Mail-It-Home" Program. Upon request, a C.A.T.S.A. employee will escort the passenger to the "Mail-It-Home" desk, where the prohibited item will be surrendered to a Security Guard. The passenger may then purchase a pre-stamped "Mail-It-Home" envelope for $3.00, address the envelope, and return it to the guard. The guard will then place the prohibited item in the envelope, seal it, and deposit it in the Canada Post mailbox located in the main terminal.
